Resolved
John H Ozu

Resolved: Great experience

Ideal Auto Sales - Great experience
Updated by user Mar 01, 2023

There was no problem just leaving a great comment to great people at ideal.

Original review Mar 01, 2023
Came here thinking I wouldnt get a car but it was the best car buying experience I ever had great team of people here at ideal auto sales Springfield they helped me in every way they could i absolutely love the car I bought and it was a very fast process it was sure worth the drive from Bloomington to Springfield if u want a nice car dealing with great people and a fast car buying experience definitely come to ideal I give them a five star rating
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Cons:
  • There are none

Preferred solution: Nothing

User's recommendation: Definitely come to ideal used cars for your next automobile I rate them five star

Landon R Ngv

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Verified Reviewer

Junk cars

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I looked at 2 cars in Springfield. Both had dead batteries requiring a jump start and one had a flat tire and a brake hanging up. The first one I looked at also didn't look like its ever been detailed and smelled nasty. I don't recommend at all.
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Dan Syv
map-marker Decatur, Illinois

Decatur management is a joke/rude af

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The Decatur manager is rude and completely unprofessional. Got the air fixed and it’s broke again in the same month. Also they charge way to much money for the quality of their vehicles we only did this because we didn’t have much of a choice. I just got off the phone with them 10 minutes ago and about to drop this piece of *** car off at their lot. I would never deal with these people again.. EVER!!!
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Reason of review:
Bad quality

Preferred solution: Full refund

Dan Syv
map-marker Hickory Point, Illinois

Decatur manager is a joke

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She’s completely unprofessional and rude af. The car isn’t worth what we pay for it, I’m about to get laid off, and the air has gone out twice in a month but they want to take it out of our warranty because they can’t fix it properly. I just got off the phone with her and I’m about to drop this piece of *** car off at the lot. We only did this because we were in bit of hard place but don’t ever make the mistake of getting a vehicle through them!!!! You’ll completely regret it and you won’t want to deal with the employees I guarantee you.
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Loss:
$11
Cons:
  • Yell at customers
  • If you make your minimum payments you will never pay it off
  • Way to over priced for ran down vehicles
Reason of review:
Don’t want this fucking car anymore

Preferred solution: I want out of this rip off of a loan

Anonymous
map-marker Whitby, Clarington, Ontario

Place its a rip off

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well where to start I got a car from ideal the car went to crap they tried to fix it 3 times but could not an then told me they would not work on it no more so now I pay 800 an month right now for the car an it don't run an they cant an want fix it could take it somewhere but no money bc I have this car payment an no car I lot my job over this car an my home an well ever thing just over a junk car and a bad place to go they scam an lie there way an there is a place in *** for people like this trust me don't go here u will be bent over an taken to the cleaner junk cars an people don't care
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Loss:
$12000
Cons:
  • Suck an dont help
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Springfield, Illinois

Double Suing

Got a car from Ideal back in I believe 2014, yes I had problems and got sued, I was ok with that but after I paid that off and thought I was free, 4 months later they turned around and took me too court again for the same amount. So now I had to pay double for a car I don't even own the car but still see it on the road. When I went to court I wasn't alone other people were there because Ideal was suing them again. There will not be a third time I got all my records this time. Oh yeah watch out they don't send you nothing in mail or certified either, just the court telling you when to appear. Yes Ideal is rude to speak too even when your being nice and respectful to them. I can't stand their commercials, and I definitely don't care for Jerry Springer. Shyster representing Shyster's what a concept.

So they sued me twice and resold the car, how much more do they want. I didn't learn about their shadiness until after I got the car. That's when I really started paying attention to reviews and research on major stuff I want to buy, it has paid off to be more careful. Wtf

Chris

Springfield Illinois

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1 comment
Guest

they r trash going through same thing they sold me a junk car an would not fix it an I was paying 700 a month before I lot my job bc I had no car lol they scamed me hard an I lot everthing I had over a bad car deal

Anonymous

They rude

They RUDE ASF AND THEY GIVES BACK *** SERVICE THEY REALLLLLLY JUST *** YOU OVER PERIOD ILL NEVER GET A CAR FROM HERE AGAIN THEY NEED TO BE SHUT DOWN
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Reason of review:
Poor customer service
Keirsha b
map-marker Mattoon, Illinois

Warning !!

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Honestly wish I would’ve read the reviews first. Now I have 5000+ dollars on my credit because they gave me a car that started messing up after a month and I had to give it back!!!! They sold the car after I gave it back and they’re still charging me the full amount for the car!!!!
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2 comments
Guest

You can give the car back but then it's considered a repo. They may sell the car at auction or something but that will probably be a lot less than you owe. You will still owe the rest.

Guest

Did they try and garnish your wages? Or was this sent to collections?

I am curious because my car is a pos from there and I can’t afford to fix it any longer. Just curious what they did once u gave it back!!!!!! Any insight would be great.

Thank you. Blah blah needs 50 words.

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Anonymous

That place sucks

They sold me a car for 12000 and I only had it a month and the motor blew now they want me to pay for it that place sucks I will never buy a car from them they need to be shut down for bad service
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Gabe D Cns

Can't go wrong with Mark and Ideal!!

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Ideal Auto Sales - Can't go wrong with Mark and Ideal!!
Ideal Auto Sales - Can't go wrong with Mark and Ideal!! - Image 2

I purchased a 2017 Honda Civic Touring Sedan, sight unseen, via Ebay Motors from IdealAutoUSA. It was actually a Mass.

salvage vehicle from some rain event with only 350 miles at the time. The purchase price was an absolute steal and I am loving the car. Not a thing wrong with it! I dealt exclusively with Mark Golub.

Mark is a man a few words, but when he speaks, it is always clear, honest, and factual. The communications and the entire transaction including shipping arrangements from NJ to OK were stellar.

In summary, my experience with IdealAuto USA and Mark Golub could not have been improved upon. Can't go wrong with Mark and Ideal!!

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Cons:
  • No issues at all to report
Reason of review:
Good quality
Anonymous

Sucked

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I owed 1500.00 and never was late or missed payment. Wanted to trade in the car and they told me I needed 2500.00more with my car. Are you nuts??
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Reason of review:
Problems with payment
Anonymous

You guys are a joke u rip people off

I bought a car there I was making weekly payments it was in a car accident the insurance company totaled it out find out that the car was only worth 3500.00 when they sold it to me for 11,000 I now still owe 5000.00 for a car I don't own the air bags didn't deploy finding out that there was a recall out on my car they never told me there was a recall I will NOT recommend anybody to go to ideal auto for a car
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Reason of review:
Not as described/ advertised
Aliene Kot
map-marker Medford, New York

Ideal Motors in Medford are Shysters

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My son bought this jeep in September from these shysters. Not only did they sell him a jeep with tires that have the start of dry rot but the tires had no sensors in them.

Come to find out that the tires were switched out by Terry Tires. This Jeep should have never gone off the lot without them. The owner knew as soon as we drove the car off the lot and told us they were covered by warranty which it wasn't. My husband went to talk to him about it have him do the right thing but he said to bad.

We ended up paying over $400 to have them installed in *** tires. He is a piece of crap and screwed a local firefighters son.

Shame on him. Do not go buy from them!

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Loss:
$400
Cons:
  • Suck
Reason of review:
Damaged or defective
Jameya Phr
map-marker Mattoon, Illinois

Insulting, First Ever Experience. Never again.

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They lied, insulting after i asked about trading in. They advertise $500 down payment/ trade in same as cash down following inspection of trade in. I went in well prepaired this wasnt my first finance. My car is blue booked for $3500, Bank statement showing in $4786 a month i get 2 checks a week. Because it was a trade in they could only count 1 of my incomes and the only one they checked just so happened to not make $1,100 quota. Mind you my bank statement for 2 months showing my monthly in come $4786 and didnt even look at the entire statement if they would of they would of even seen where 2 financed cars were paid in full no history of late payments. One for 12000 pd and 22000 pd. Wow i even had 1000 down payment in cash on top of a trade in. But my bank statement and proof of income couldnt use because why i get child support. Yep child support. Got told i need to work more hours, or maybe look for a better paying job. Didnt even bother telling her i had 1000 in cash for the down payment. But because i get child support and wanted to trade in. I got made to feel subpar and not rich enough to be in that building. I just smiled and said thank you asked a few *** questions i already knew the answers to, took my self out the door
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Reason of review:
Poor customer service
Commodore Kpi
map-marker Mattoon, Illinois

Ideal Motors suck

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Had my car 4 days and they took it for being 1 day late on payment. After i asked to have payment moved 1 week to my actual payday. Worst company I've dealt with.
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Reason of review:
Problems with payment
Anonymous

Great experience with Ideal Auto

My salesman Charles was very patient, informatative and helpful. I will send friends and family to them.
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Reason of review:
Good customer service

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